Privacy Policy

When you contact us by phone, e-mail or other means, we may collect your name, contact number, e-mail address, organisation, property address and any other information you choose to provide in your message. If you apply for a position with us, we collect the information in your CV, including your Security Personnel Permit number and work history.

When you browse this website, our servers may automatically log technical information such as IP address, browser type, device type, time of visit and pages viewed. These logs are used for site security and performance improvement, and are not generally used to identify individuals.

To respond to your enquiries, provide quotations and arrange site visits and meetings;

To provide, administer and improve our security guarding services;

To maintain the security of our website and systems; and

To comply with applicable legal and regulatory requirements.

We will not use your personal data for direct marketing purposes without your consent.

We do not sell your personal data. Where necessary to deliver our services, we may disclose relevant data to our group companies and contractors (for example security training institutes, uniform and equipment suppliers, and the group’s property management company), who are required to protect it to an equivalent standard.

We may be required to disclose data where required by law, court order or a regulatory authority.

This policy covers this website only. Records handled by our officers while on duty at a client’s property, such as visitor registers, access logs, incident reports and CCTV footage, belong to that property’s owner, owners’ corporation or managing agent, and are handled under that property’s own privacy policy and the Personal Data (Privacy) Ordinance.

Requests to access or correct those records should be made to the property’s owner or managing agent. We assist as our contract and the law require.

This website does not use tracking or advertising cookies. The Google Map embedded on our contact page is provided by Google, which may set its own cookies and is governed by Google’s privacy policy.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

We have adopted reasonable technical and organisational measures to protect personal data. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of the personal data we hold about you. To make such a request, or if you have any questions about this policy, please contact us using the details below. A reasonable fee may be charged for a data access request.

This website contains links to third-party websites, including other group companies and project websites. Those sites have their own privacy policies and we are not responsible for their content or practices.

We may revise this policy from time to time. Any revised version will be posted on this page and takes effect from the date of posting.